We place a strong emphasis on operational excellence, since managing single-family homes dispersed across various locations can be operationally intensive. Strand Capital has built a scalable property management model that combines local presence with central oversight. On the ground, we either partner with or employ experienced property managers and maintenance staff in each market who can respond quickly to tenant needs and ensure each home is well-kept. At the same time, we utilize a centralized technology platform to monitor performance metrics across all properties (occupancy, rent collection, maintenance tickets, etc.) in real time. This hybrid approach allows us to be high-touch with each property (treating each home and tenant with attentive care) while still achieving economies of scale as we add more units. For example, our systems allow for proactive maintenance – we schedule regular inspections and use data to predict when a major system (HVAC, roof, etc.) might need replacement, preventing small issues from becoming big problems. As we scale, we also invest in training and standardizing best practices among our staff and partners, so that a home in Atlanta and a home in Phoenix are both getting the same quality of care. In terms of operational risk mitigation: we maintain appropriate insurance on all properties, we have emergency response plans for events like natural disasters affecting our homes, and we keep financial reserves for each property to cover unexpected expenses or temporary vacancies. We also continuously look for efficiency improvements – for instance, bulk purchasing agreements for materials or leveraging our portfolio size to negotiate better rates with vendors and contractors. All these measures help us keep costs in check and service quality high. Our goal is that as the portfolio expands, the investor experience remains seamless: expenses are controlled, rental income is maximized, and each additional property added to the portfolio contributes positively to the overall performance. Industry experience has shown that diligent asset management and servicing can drive consistent performance over the life of the investment, and we adhere strongly to that philosophy. By having a robust operational backbone, Strand Capital can scale up without sacrificing attention to detail, which ultimately protects your investment returns.